At HMofAesthetic, we want you to be completely satisfied with your purchase. We understand that circumstances may change, and we offer the following policy regarding refunds and returns of our digital products.
Refunds
Eligibility: Due to the nature of digital products, we generally do not offer refunds once a product has been downloaded or accessed. However, we may consider refunds on a case-by-case basis under the following circumstances:
Technical issues: If you experience technical issues that prevent you from accessing or using the product, please contact us immediately. We will work with you to resolve the issue. If we cannot resolve the issue within a reasonable time frame, we may offer a refund.
Product misrepresentation: If you believe the product was significantly misrepresented in its description, please contact us with details. We will investigate your claim and may issue a refund if we find it to be valid.
Timing: Refund requests must be made within 14 days of the original purchase date.
Process: To request a refund, please contact our customer support team at info@hmofaesthetic.xyz. Please provide your order number, a detailed explanation of your reason for the refund request, and any supporting documentation or evidence.
Returns
Since our products are digital, we do not accept returns in the traditional sense.
Exchanges
If you are not satisfied with a specific digital product, please contact our Customer Support team to discuss potential exchanges for other Pathfinders Escapes products of equal or lesser value. Exchanges are discretionary.
Chargebacks
If you initiate a chargeback with your credit card company or payment provider without first contacting us to attempt a resolution, we reserve the right to disable your account and deny any future purchases.
Changes to This Policy
We reserve the right to modify this Refund and Returns Policy at any time. Changes will be posted on this page with the updated effective date.